DreamVegas Terms and Conditions

Welcome to Dream Vegas Casino & Sportsbook. These Terms and Conditions govern your use of our website at dreamvegas.com and all services we provide, including our casino, live dealer tables, and sportsbook. By registering an account or using any part of our platform, you confirm that you have read, understood, and agreed to be bound by these terms in full. We encourage you to review this document carefully before you begin playing.

1. About Us and Our Licensing

At Dream Vegas, we operate under the name of White Hat Gaming Limited, a company registered in Malta under company registration number C73232, with our registered office at 85 St John Street, Valletta, VLT1165, Malta. We hold dual licensing: a Great Britain licence issued by the UK Gambling Commission (account number 52894) and a Malta Gaming Authority licence (MGA/B2C/370/2017, issued 01/08/2018) for all other eligible customers. Our DreamVegas platform is fully compliant with all applicable regulatory requirements in the jurisdictions where we operate, including the UK, Malta, Canada, and New Zealand.

2. Eligibility and Account Registration

Here at DreamVegas, we accept players who meet the following eligibility criteria. By creating an account on our Dream Vegas online casino, you confirm that you satisfy all of the conditions listed below:

• You are at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher)
• You are located in a jurisdiction where online gambling is legally permitted
• You are not a resident of any country we have classified as restricted
• You are acting on your own behalf and not as an agent for any third party
• You have not previously been excluded or banned from our platform
• You are not registered with GamStop (UK players are subject to GamStop compliance requirements)

We reserve the right to request proof of identity, address, and age at any time. Failure to provide valid documentation may result in the suspension or permanent closure of your account and the withholding of any pending withdrawals.

3. Account Security and Responsibility

Our Dream Vegas casino account system requires you to maintain the confidentiality of your login credentials at all times. The dream vegas login process is protected by industry-standard security protocols, and we strongly advise you never to share your username or password with any third party. You are solely responsible for all activity that occurs under your account. If you suspect any unauthorized access, please contact our support team immediately at support@dreamvegas.com.

We permit only one account per person, household, IP address, and device. Any attempt to create multiple accounts may result in immediate termination of all associated accounts and forfeiture of any balances held therein.

4. Deposits, Withdrawals and Payment Methods

4.1 Deposits

At DreamVegas, we accept deposits via a range of secure payment methods, including Visa, Mastercard, Maestro, Apple Pay, Paysafecard, Skrill, Neteller, and bank transfer. The minimum deposit to qualify for our welcome bonus is 20 EUR/GBP/USD/CAD/NZD. Some methods and markets may allow deposits from 10. Please note that we do not accept cryptocurrency payments, as we operate exclusively within regulated financial frameworks.

4.2 Withdrawals

Our Dream Vegas withdrawal times are designed to be as prompt as possible. The minimum withdrawal amount is 20 EUR/GBP/USD/CAD. Standard weekly withdrawal limits are set at approximately 5,000 EUR/USD/CAD, although VIP members of our Vegas Loyalty Club are eligible for enhanced limits. Progressive jackpot winnings are paid in full without weekly caps. Most withdrawals are processed within 1–4 business days. E-wallet accounts that have completed KYC verification may receive near-instant processing.

4.3 KYC Verification

In line with our regulatory obligations, we require all players to complete identity verification (KYC) before we process any withdrawal. You will need to submit valid proof of identity and proof of address. We conduct these checks in accordance with UKGC and MGA standards, and we reserve the right to request additional documentation at our discretion.

5. Bonuses and Promotions

We offer a range of bonuses at DreamVegas, including our casino welcome offer of 200% up to USD 2,500 plus 50 Free Spins on your first deposit. New players may also see a multi-deposit package of up to USD/CAD 7,000 plus 120 Free Spins, depending on their region. UK players receive a tailored offer of 100% up to GBP 100 plus 100 Free Spins. All Dream Vegas bonus offers are subject to the following key conditions:

• Wagering requirement: 40x the combined deposit and bonus amount
• Maximum bet while a bonus is active: 5 EUR/USD
• Maximum cashout from a bonus: 5x the bonus amount
• Minimum deposit to activate the welcome offer: 20 EUR/GBP/USD/CAD/NZD
• Deposits made via Skrill or Neteller are not eligible for welcome bonuses
• Single bets exceeding 20% of the active bonus amount are considered irregular play and may void your bonus

Our Dream Vegas casino bonus codes, where applicable, must be entered at the time of deposit. We do not offer a dream vegas no deposit bonus as a standard promotion; any such offers are subject to specific terms communicated at the time of the promotion. For sports welcome offers, we provide a 100% match up to USD 50 on your first deposit, with approximately 5x wagering required. New players select either the Casino or Sports welcome offer — not both.

6. Responsible Gambling

Here at Dream Vegas, we are deeply committed to promoting safe and responsible gaming. We provide a range of player-protection tools, including deposit limits, session time reminders, reality checks, self-exclusion, and cooling-off periods. UK players benefit from our full compliance with GamStop. We encourage any player who feels that their gambling may be causing harm to contact our support team 24/7 via live chat or at support@dreamvegas.com. External support organisations such as GamCare, BeGambleAware, and Gambling Therapy are also available to all players.

7. Game Fairness and Platform

Our DreamVegas platform hosts over 2,500 games sourced from more than 90 providers, including NetEnt, Microgaming, Play'n GO, Pragmatic Play, Push Gaming, Red Tiger, Big Time Gaming, Blueprint Gaming, and Quickspin. Live casino experiences are powered by Evolution and Ezugi. We report a site-wide RTP of over 98%. All games are regularly audited, and we do not manipulate outcomes in any way. Our Dream Vegas app experience is delivered through a fully responsive mobile web platform — no download is required, and the complete game library is accessible via any modern mobile browser.

8. Sportsbook Terms

Our Dream Vegas sportsbook covers a wide range of sports, including football, tennis, and American football, with both pre-match and in-play betting available. We offer Bet Builder, Acca Boosts (maximum boosted payout USD 50,000), Early Cash-Out, Bore Draw refunds (0-0 results), and Enhanced Odds. All sports bets are subject to our standard sportsbook rules, which are published separately within the Sports section of our website.

9. Intellectual Property

All content published on our Dream Vegas casino website, including but not limited to logos, graphics, software, game content, and text, is the intellectual property of White Hat Gaming Limited or our licensed content partners. You may not copy, reproduce, distribute, or otherwise exploit any content from our platform without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis and make no warranties, express or implied, regarding uninterrupted access or the absence of technical errors. To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, or consequential losses arising from your use of the DreamVegas platform. Our total liability in any given circumstance shall not exceed the amount deposited by you in the relevant transaction.

11. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or a prominent notice on our website. Your continued use of our Dream Vegas online casino following any update constitutes your acceptance of the revised terms. If you do not agree with any changes, you must cease using our services and close your account.

12. Governing Law and Disputes

These Terms and Conditions are governed by the laws of Malta. Any disputes arising in connection with your use of our DreamVegas platform shall first be referred to our customer support team. If a resolution cannot be reached, UK players may escalate their complaint to the Independent Betting Adjudication Service (IBAS) or another approved ADR body. MGA-licensed players may contact the Malta Gaming Authority. We are committed to resolving all disputes fairly and in a timely manner.

13. Contact Us

At Dream Vegas, we provide 24/7 customer support via live chat directly on our website, as well as by email at support@dreamvegas.com. Our multilingual support team is available around the clock to assist with any questions regarding your account, our terms, bonuses, or payment processing. We are here to ensure your experience on our platform is safe, fair, and enjoyable.